Sales Support Coordinator

Job description

myDevices, the IoT solutions company, empowers System integrators, MSPs, VARs, ISVs, developers, and enterprises to quickly commercialize IoT solutions. The company's mission is to simplify the connected world by providing tools that enable the creation of device and connectivity agnostic IoT Solutions for smart buildings, smart agriculture, asset tracking and other IoT verticals. 

 

We are looking for a highly-motivated Sales Support Coordinator to join our growing team. The Sales Support Coordinator is responsible for supporting all stages of the sales cycle as the “hub” of the myDevices sales team. They will maintain effective communications with the sales team and managers to ensure proper sensitivity to the needs of the sales force and provide outstanding customer support to internal and external customers. This position is perfect for an outgoing, positive individual who has a knack for anticipating customer needs while being highly organized administratively. 


Responsibilities

  • Constantly follow up with Sales team members for updates
  • Gather, organize and update all sales data into CRM
  • Export and organize sales reports from CRM
  • Present current sales data in weekly meetings
  • Generate and process new sales leads as necessary
  • Able to provide a snapshot of each sales rep’s sales status when inquired by management
  • Answers phone calls and emails from customers and deals with problems as they arise
  • Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
  • Follow up with customers to make sure that they are satisfied with a particular product
  •  Arrange appointments with clients and sales team
  • Arrange travel and accommodations for sales team
  • Any necessary administrative work including filing reports or presenting sales team with necessary documents

Requirements

Qualifications

  • Bachelor's degree in a business-related function preferred
  • Experience with SalesForce or CRM highly preferred
  • Highly organized and detail-oriented
  • People person, outgoing, assertive
  • Great written and verbal communication skills
  • Experience coordinating multiple calendars/schedules
  • Experience coordinating travel is a plus
  • Must be comfortable presenting to a group
  • Must be comfortable taking direction and figuring out a path to success
  • Ability to interface with all levels of the organization, our customers and partners
  • Willingness and aptitude for learning
  • High proficiency in Microsoft Excel, basic proficiency in Google Suites 


Perks

This role provides high growth and visibility potential. Be a key part of the team building the IoT platform for the connected world of today. We will provide the equipment of your choosing, opportunity to work with all the latest and greatest connected things, great compensation, generous health benefits, 401K and FSA programs, team lunches, snacks and paid vacation.


myDevices is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success!